Sunscape Cancun All-Inclusive Resort & Spa By Hyatt

$$$$||View on mapCancun, MexicoBoulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500|
8.5
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Sunscape Cancun All-Inclusive Resort & Spa By Hyatt
Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500·View on map
$$$$
Overall Score
Great · 1606 reviews
8.5Great
Free WiFi9.2
Location9.1
Staff9.1
Comfort8.9
Cleanliness8.7
Who stays here
Families64%
Couples22%
Groups11%
Solo2%

Overview

Overall Score
Great · 1606 reviews
8.5Great
Free WiFi9.2
Location9.1
Staff9.1
Comfort8.9
Cleanliness8.7
Who stays here
Families64%
Couples22%
Groups11%
Solo2%

Family-friendly all-inclusive resort on Cancun's Hotel Zone beachfront

Pools & Water Park

Sunscape Cancun All-Inclusive Resort & Spa By Hyatt has two outdoor swimming pools with ocean views, plus a separate kids' pool with shallow end. The on-site water park includes a pirate ship pool with water slides for children of different ages. Guests can rent beachfront cabanas that come with dedicated butler service and a snack tray during lunch.

Dining

The resort offers 7 unique dining venues, including the Italian restaurant Viaggio, the Asian-inspired Azul, and the steakhouse At Sunset. Ventanas buffet changes its menu nightly with themed dinners, while Casa de Rosa serves Mexican cuisine. A 24-hour coffee bar in the lobby provides sandwiches, pastries, and hot drinks throughout the day.

Family & Kids

Sunscape Cancun Resort & Spa features Camp Alltra, a dedicated children's adventure zone with supervised activities like cookie decorating, go-karts, and a small indoor slide. Teenagers have their own club with gaming consoles, while the resort also offers a water playground and daily entertainment programs for all ages. Premium guests can access the Alltra VIP Club on the 6th floor, which has a pool table, better drinks, and panoramic lagoon views.

Wellness & Spa

The full-service spa at Sunscape Cancun includes a comprehensive hydrotherapy circuit with a hot tub, sauna, and water treatments open by reservation for adults. Guests can book body treatments, facials, and massages including foot and neck massage, as well as manicures and make-up services. The spa lounge and relaxation area provide a quiet space before or after treatments.

Accommodations & VIP

Most rooms at Sunscape Cancun have a balcony or terrace, with many offering Caribbean Sea views from the private balcony. The property has a one-bedroom master suite with separate living area, bunk beds, and a trundle, sleeping up to five guests. Guests in premium suites get access to the Alltra VIP Club on the 6th floor, which includes a separate check-in, a lounge with appetizers, and personalized concierge service.

  • Location: Beachfront in Cancun's Hotel Zone, near Mayan archaeological sites
  • Dining: 7 unique dining venues including Asian, Italian, and Mexican
  • Wellness: Full-service spa with hydrotherapy circuit and water treatments
  • Family: Camp Alltra children's adventure zone with supervised activities
  • Rooms: Spacious suites with Caribbean Sea views and VIP lounge access
  • Premium: Alltra VIP Club for exclusive premium guests

Licence number: 005-007-000949/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in public areas for free.
Other information
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Building
Year renovated:2010
Number of floors:6
Number of rooms:456
Former name
Gran Caribe Resort
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Standard 1 King Bed
  • Room size:

    36 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Air conditioning
Junior Suite 1 King Bed Ocean View
  • Room size:

    36 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Balcony
Junior Suite 1 King Bed
  • Room size:

    36 m²

  • Bed options:
    1 King-size bed and 1 Sofa bed
  • Shower
  • Balcony
Show 17 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in public areas

Free parking
24-hour services

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Air conditioning
All inclusive
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Sports & Fitness

  • Fitness centre
  • Yoga class
  • Aerobics

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services

Room view

  • Ocean view
  • Beach view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Sunscape Cancun All-Inclusive Resort & Spa By Hyatt

💵 Lowest room price 156 £
📏 Distance to centre 10.3 km
✈️ Distance to airport 21.8 km
🧳 Nearest airport Cancun, CUN

Location

Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
Address
The address has been copied.
Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
Map view
Boulevard Kulkulkan Km 11.5, Cancun, Mexico, 77500
  • City landmarks
  • Nearby
  • Restaurants
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
420 m
Shopping Area
Flamingo Mall
500 m
Chetumal Km 36. 5
Water Park at The Grand
410 m
Blvd. Kukulcan
Parque Ventura Cancun
420 m
Restaurant
Pelicanos
240 m
Restaurant
Bubba Gump
340 m
Restaurant
La Concha
470 m
Restaurant
Big Fish Seafood Restaurant & Bar
340 m
Restaurant
El Oriental
460 m
Restaurant
Hong Kong
420 m
Restaurant
Come'n Eat
420 m
Restaurant
La Pizza
420 m

Reviews of Sunscape Cancun All-Inclusive Resort & Spa By Hyatt

8.5 /10
Great
1606 reviews
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#11 of 273 hotels in Cancun

FAQ about Sunscape Cancun All-Inclusive Resort & Spa By Hyatt

What are the top attractions to visit while staying at the Wyndham Alltra Cancun All Inclusive Resort?
Attractions that are worth your attention include Flamingo Mall (about 500 metres from the Wyndham Alltra Cancun All Inclusive Resort) as well as Coco Bongo, located 20 minutes' walk away.
What interesting sites can I visit not far from the 4-star Wyndham Alltra Cancun All Inclusive Resort?
Guests of the 4-star Wyndham Alltra Cancun All Inclusive Resort can visit Museo de Arte Popular Mexicano (a short distance from the accommodation), or Chac Mool Beach placed 9 minutes' walk away.
Does the resort provide an airport shuttle?
Shuttle is one of the services offered by the resort. Please inform the hotel staff about your estimated arrival time.
Is there a parking at the hotel?
Yes, the hotel features complimentary private parking on site.
Can I have lunch or dinner next to the Wyndham Alltra Cancun All Inclusive Resort hotel?
For an evening meal near the Wyndham Alltra Cancun All Inclusive Resort hotel, guests can go to Bubba Gump restaurant placed nearly a 5-minute walk from the property or Come'n Eat restaurant located 450 meters away).
Can I have breakfast at the 4-star Wyndham Alltra Cancun All Inclusive Resort hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 4-star Wyndham Alltra Cancun All Inclusive Resort hotel.
What time is check-in and check-out at Wyndham Alltra Cancun All Inclusive Resort?
Guests of Wyndham Alltra Cancun All Inclusive Resort can check in from 15:00 to 23:59 and check out from 12:00.
How much does it cost to stay at the resort?
The price for a room in the resort starts at $275.
What payment methods are available in Wyndham Alltra Cancun All Inclusive Resort hotel?
At Wyndham Alltra Cancun All Inclusive Resort hotel, you can pay using American Express, Visa, and Mastercard.
What room types are available at Wyndham Alltra Cancun All Inclusive Resort?
Master One-Bedroom Oceanfront King Suite, Master One-Bedroom Oceanfront Suite, and Master One-Bedroom King Suite are among the room types available at Wyndham Alltra Cancun All Inclusive Resort.
Which amenities are included in the rooms at Wyndham Alltra Cancun All Inclusive Resort hotel?
Specific suites at Wyndham Alltra Cancun All Inclusive Resort hotel boast views of the ocean and feature free wireless internet and a television and a safe for security reasons.
Does Wyndham Alltra Cancun All Inclusive Resort offer facilities for guests with children?
Yes, the guests of Wyndham Alltra Cancun All Inclusive Resort can take advantage of cots and a baby bath.
What spa facilities does Wyndham Alltra Cancun All Inclusive Resort hotel offer?
At a wellness area featured at Wyndham Alltra Cancun All Inclusive Resort hotel guests can receive such spa procedures as beauty therapy, reflexology, and pedicure. Additionally, a treatment room, a Jacuzzi, and sauna facilities are offered on-site.
Is there a swimming pool in Wyndham Alltra Cancun All Inclusive Resort?
Yes, Wyndham Alltra Cancun All Inclusive Resort features a swimming pool.
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Rooms and Guests2 Guests, 1 room